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Aartijewels has been committed to providing our customers with an exceptional selection of diamond and gold jewelry. The foundation of our business is built on trust and a philosophy of treating our customers with the highest level of respect to ensure that we exceed your every expectation. We want to make sure that you feel comfortable and secure with your purchase.
Aartijewels is committed to protecting the privacy of our customers. We collect customer information to improve your shopping experience and to keep you informed about products, services and promotions that may be of interest to you. Aartijewels also uses this information to fulfill your order. We fully understand the importance of using this information in a responsible manner. Therefore, we do not sell or share the information you provide with anyone outside of the company.
Aartijewels are committed to ensuring the security and privacy of information supplied by our customers. The payment gateway uses SSL encryption technology to process all on line credit card payments. Your credit card details are communicated directly between your computer and the secure server using SSL encryption. The security of the connection will be confirmed by the presence of the padlock icon in the lower right hand corner of your browser. SSL encryption technologies are approved by most of worldwide clearing banks. We also accept bankers checks for clients who are concerned about the security of supplying your credit card details online.
PRIVACY POLICY
All personal details entered by our customers remain encrypted on server until orders are downloaded and processed. We are committed to protecting your privacy and will only use the information that we collect about you lawfully. We collect information about you for two reasons: firstly, to process your order and second, to provide you with product updates /clearance sale. We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future. The type of information we will collect about you includes: your name addresses phone number email address credit/debit card details We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information that we hold will be held securely in accordance with our internal security policy and the law. We do not supply or sell customers details to any outside organization.
Cookies are only used on this shopping site to keep track of the contents of your shopping cart once you have selected an item. If you have any questions/comments about privacy, email cs@aartijewels.com
The security and protection of our customers personal information is our top priority and is especially important in our business. We are professionals and have never had a problem with securing the privacy of our customer information.
The Information We Need to Process Your Order
- To process your order, we require your name, phone number, billing address, email address, shipping address and credit card information.
- We only use this information to create your account and/or to process your order. If any questions arise about your order we will contact you first by email and then, if necessary, by phone.
- We share only necessary information with the third parties that are involved in the order process, such as the financial institution that issued your credit card and the shipping carrier.
Other Information We Collect
Contact Form
- Should you contact us through our contact form, we require your name and email address only to send you a reply.
- Personal Information is Not Shared Aside from the previously mentioned third parties involved in the processing of your order, we do not share your personally identifiable information with any other entities without your express permission.
By using our website, you consent to the usage and collection of this information. If we decide to alter our privacy policy, these changes will be posted on this page so that you will always be informed about what information is collected, how it is used, and under what circumstances it will be disclosed.
Shipping & Insurance
AARTIJEWELS will pay shipping and insurance for you anywhere in the world. The goods become your property once we have delivered them to the Logistic i.e Fedex / UPS or Courier. Though most countries do not impose any import duties ( or VAT ) on products purchased / imported for personal use ( Non Trade ) , If your country imposes any duties, excises or taxes on the importation of goods, these costs must be met by you.
We will assist you as much as we can in making any claims for insurance for goods lost in transit, however, any claims are ultimately between you and the insurer.
Aartijewels is pleased to offer the option of FREE shipping on every order.
We take extra care to ensure your gift of fine jewelry arrives quickly and securely. All orders are shipped fully insured through Federal Express and can be tracked during transit.
Determining Delivery The product detail page includes a "Delivery Info" section that provides the estimated number of days or weeks it will take before an item is shipped. Please note that delivery days refer to actual business days, as we do not process orders over the weekend. All orders received before noon Indian Standard Time will be processed the same business day.
Important Shipping Information
All deliveries must be made to a street address. Federal Express will not ship to a P.O. Box. Please make sure that a resident of the ship-to address is at home to receive the package. An adult signature is required.
For security reasons, please make sure to remove any release signatures on file with Federal Express. A release signature authorizes Federal Express to leave packages outside of the designated residence if no one is available to sign for the delivery. Aartijewels is NOT responsible for loss, theft or damage to items left unattended outside your residence.
Shipping to a different address (other than your billing address)
There's nothing better than surprising that special someone with the gift of fine jewelry. If you'd like to keep your purchase a secret, we'd be happy to help you by shipping your order to a destination other than your billing address.
For your own protection against credit card theft and/or fraud, Aartijewels must contact the issuing bank or credit card company to verify your address. Before placing your order, be sure to contact your issuing bank or credit card company to ensure that they have your alternate address on file. We cannot process your order until we have verified this information.
Once the order is shipped you cannot change the shipping / delivery location which has been already confirmed by you while placing the order. However in such cases customer will have to bear all the expenses incurred. Aarti Jewels will not be responsible for loss or damage of return shipments in transit.
Pricing & Payment Methods
Exchange Rates:
All goods are sold in US dollars. The conversion rates on the site are only to give you an estimate of the price in your currency. The exchange rates used will be updated regularly, however, you should inform yourself of the current exchange rate.
Paying by cheque:
Please note that AARTIJEWELS only accept US Dollar checks. Checks need to be received within 7 days of purchase. Please email us to inform us that you will be sending a cheque. We will contact you to confirm the order. As soon as we receive payment we will send the goods to you.
Paying by Credit Card:
The easiest way to pay us is by on-line credit card. We accept Visa, Master Card and other as per shown on the site or sale.
Paying by Telegraphic Transfer:
Please contact us for bank details.
Security
Credit Card Information & Encryption:
No Credit Card information is retained on any Web Server. Your financial transactions are via Secure Socket Layer (SSL) encryption for your protection.
Our Use of Cookies through the AARTIJEWELS Website:
Cookies are small pieces of information that are stored by your browser on your computers hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide the functionality you require when visiting the AARTIJEWELS & Website (for example, to place items in your shopping cart). Please note, that your shopping cart will not function if you have cookies disabled on your browser
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